If you have a documentation project coming soon and you’re not quite sure how to start looking for a resource, browse this Web site for more information about setting priorities and choosing a resource for your project. We also have information about the tools technical writers use.

If you’re ready to get started on a documentation project or would like to talk about the possibility of working with Write on the Edge, the next step is to contact Suzanne Hosie. Suzanne is the president and CEO of Write on the Edge, and an experienced technical writer and project manager. She can talk with you about your project and give specific recommendations on how to approach it. If Suzanne thinks Write on the Edge can help you, she will then provide a price quote and a high-level schedule for your project.

After you and Suzanne have decided to work together, she writes a project plan which describes the project for the team. She assigns resources and holds an internal kick-off meeting. All of this behind-the-scenes preparation ensures that the team gets started quickly, with all the information available, so that you don’t have to repeat what you have already told us. If possible, we also like to have a kick-off meeting with your team so that our team members can get to know them, and also to review the project requirements and schedule.

Throughout the project, we monitor the schedule and budget, make sure the project stays on track, and provide you with regular status updates. For most projects, your primary contact is the writer and the project management is done behind the scenes. For more complex projects where there is a lot of coordination needed between several writers, the project manager is more involved in the day-to-day activities. For more information on the project manager’s responsibilities, click here.

The Write on the Edge team of writing professionals works independently, allowing you to focus on your job and not on managing your service provider.